Återbetalningspolicy

We offer a 30-day return policy, meaning you have 30 days from the date of receiving your item to request a return.

To be eligible for a return, the item must be in its original condition—unused, with all tags intact, and in its original packaging. You must also provide a receipt or proof of purchase.

To initiate a return, contact us at contact@jntinternational.co. Returns must be sent to the following address: [INSERT RETURN ADDRESS].

If your return is accepted, we will provide a return shipping label along with instructions on how and where to send your package. Items returned without prior approval will not be accepted.

For any questions regarding returns, feel free to reach out to us at contact@jntinternational.co.

Damages & Issues

Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us immediately so we can assess the issue and resolve it.

Exceptions & Non-Returnable Items

Certain items cannot be returned, including:

• Custom products (such as special orders or personalized items)
• Personal care products (such as beauty products)

If you have any questions or concerns about a specific item, please contact us. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to get the item you want is to return the one you have and place a new order once your return is approved.

14-Day Right of Withdrawal (EU Customers)

If your order was placed within the EU, you have the right to cancel or return it within 14 days, regardless of the reason. As with our standard return policy, the item must be unused, in its original condition, with all tags and packaging intact. A receipt or proof of purchase is required.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed back to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card provider to process the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at contact@jntinternational.co.